At Refresh, we respect that the medical model of mental health treatment does not best serve everyone. We do not ethically feel that it is appropriate to provide a diagnosis if an individual truly does not need one. Coaching does not have the stringent guidelines that the medical model does, which allows us to help our clients to the fullest extent of our abilities. Coaching also allows us to work with adults who reside outside of New York State.
The role of the clinician as a coach is to facilitate conversations that promote relationship growth in five primary areas: conflict repair, accepting differences, interpersonal communication skill building, shared visioning, and self-care. The Coach will listen carefully, ask key questions, facilitate learning, and give insightful feedback that promotes the successful creation and implementation of vision strategies and relationship goals. The Coach is not serving in the role of a therapist. Coaching is future-focused and goal-oriented. As a diagnosis is not provided, insurance will not pay for coaching.