Frequently Asked Questions

Do we accept every client who requests an appointment?

No, we do not accept clients who are not a good fit to work with us, who aren’t ready to make a commitment to therapy and accountability, who are disrespectful to our staff, or who aren’t willing to adhere to our company policies.

Does insurance cover couples therapy?

No, insurance does not view this as a medically necessary service.

Does insurance cover coaching?

No, this is not a medical service.

Do you take clients who live outside of New York?

We accept coaching clients who live all over the world. For psychotherapy, we can only accept clients who are located in the state of New York at the time of their service.

What is the difference between coaching and therapy?

Coaching can be provided by anyone with a particular skill set and/or lived experience. Coaching is not a licensed profession and is not a healthcare service. Coaching is generally short-term and future-focused, whereas therapy can be long-term, is provided by licensed professionals only, can render a diagnosis, and is considered a healthcare service.

Therapists are required to undergo rigorous education, training, and continuing education. Therapy can target past experiences such as trauma that contributes to current symptoms and views.

Do you prescribe medication?

No, however, we have several referral relationships with practices in the area who do prescribe medication who we trust and have been thoroughly vetted.

Do you only provide services by telehealth?

We have always provided both telehealth and in-person services, though in-person services were halted due to the pandemic. We are planning our return for office work to be July, 2022.

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Locations

159 20th Street, Brooklyn, NY 11232 | 14 Wall Street,
New York, NY 10005

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