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FAQs

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Frequently Asked Questions

Do we accept every client who requests an appointment?

No, we do not accept clients who are not a good fit to work with us, who aren’t ready to make a commitment to therapy and accountability, who are disrespectful to our staff, or who aren’t willing to adhere to our company policies.
No, insurance does not view this as a medically necessary service.
We can only provide services to clients who are located in the states in which we are licensed. All of our clinicians are licensed in New York and work with clients who are located in New York at the time of their service. We have a limited number of clinicians who are licensed in New Jersey. We accept coaching clients who live all over the world.
No, however, we have several referral relationships with practices in the area who do prescribe medication who we trust and have been thoroughly vetted.
In addition to telehealth, we offer in-person sessions at our office in South Slope, Brooklyn.
Have Other Questions?

From one-on-one therapy to group sessions and teen programs, we have the right support for where you are right now.

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Frequently Asked Questions

  • Do we accept every client who requests an appointment?

    No, we do not accept clients who are not a good fit to work with us, who aren’t ready to make a commitment to therapy and accountability, who are disrespectful to our staff, or who aren’t willing to adhere to our company policies.

  • Does insurance cover couples therapy?

    No, insurance does not view this as a medically necessary service.

  • Do you take clients who live outside of New York?

    We can only provide services to clients who are located in the states in which we are licensed.

    All of our clinicians are licensed in New York and work with clients who are located in New York at the time of their service.

    We have a limited number of clinicians who are licensed in New Jersey. 

    We accept coaching clients who live all over the world.

  • Do you prescribe medication?

    No, however, we have several referral relationships with practices in the area who do prescribe medication who we trust and have been thoroughly vetted.

  • Do you only provide services by telehealth?

    In addition to telehealth, we offer in-person sessions at our office in South Slope, Brooklyn.

Have Other Questions?

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